Last Updated: July 1, 2025
Kona Mobile PT respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information—and also includes important disclaimers that protect the therapist.
We may collect personal information from you in the following ways:
When you complete a contact or intake form
During phone, email, or text conversations
At your initial evaluation or follow-up sessions
This information may include:
Name, phone number, email, and home address
Medical history and physical therapy-related concerns
Notes on goals, pain levels, progress, and care plans
We do not collect payment information online unless explicitly arranged through a secure third-party payment processor.
We use your information to:
Schedule and manage appointments
Provide safe and effective therapy or wellness services
Track goals, progress, and assessments over time
Communicate important information about your care
We do not sell or share your information with third parties, and we do not use your data for marketing unless you explicitly opt in.
All records, whether written or electronic, are stored securely and access is limited to the treating provider. Reasonable safeguards are in place to protect your privacy, including:
Password-protected devices
Secure scheduling and documentation software (if applicable)
No use of public Wi-Fi or unsecured storage for sensitive information
By contacting us via phone, text, or email, you acknowledge that:
Electronic communication may carry some risk of unintended disclosure
You are comfortable with basic communication occurring via phone, email, or text, unless you request otherwise
We do not share appointment details or health-related information with others unless given permission by you (e.g., caregiver, family member).
You have the right to:
Request a copy of your records
Ask that your data be updated or corrected
Withdraw consent to services or data storage at any time (with limitations related to legal documentation requirements)
The therapist reserves the right to refuse treatment if safety concerns arise, or if it is determined the service is not appropriate for your needs.
Results may vary based on individual health status and participation. No outcomes are guaranteed.
Clients are expected to follow the mutually agreed-upon plan of care to ensure safe and effective treatment. Kona Mobile PT is not liable for any injury or health outcomes that result from actions taken outside of the agreed treatment.
Information shared in sessions is not medical diagnosis or prescription, and does not replace care from your physician or medical provider.
Services are provided in good faith and with professional care. However, Kona Mobile PT and the therapist are not responsible for misuse, miscommunication, or failure to disclose relevant health information.
This Privacy Policy may be updated at any time. All updates will be posted on our website with the date of revision. You are encouraged to review it regularly.
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:
Kona Mobile PT
📞 (808) 557-9153
✉️ [email protected]